Manually Performing Recovery Operations

Besides manual recovery options, the Android phones also feature an independent, automatic problem detection and recovery attempt capability that can culminate in recovery mode or in switching image slots. Android phones also feature a ‘hardware watchdog’. This feature resets the phone if Android is stacked and doesn’t respond (though Android stacking is unlikely); there’s no recovery process; the phone is only reset.

All AudioCodes devices have a reset key or a combination of keys on the keypad to reset it.

The following figure shows the reset key located on the base of the C470HD.

While a device is powering up, you can perform recovery operations by long-pressing the device’s reset key.

When long-pressing the reset key, the device’s main LED changes color after every n seconds; each color is aligned with a recovery operation option.

When?

Action 

Press for how long?

LED flashes 3x after release

Start pressing immediately after power up (on U-Boot / Universal Boot Loader) 

Recovery mode (you can restore defaults from there) 

~ 4 seconds

Red 

Switch slots A / B 

~ 10 seconds

Green 

Loader 

~ 15 seconds

Blue / Yellow

Restore defaults

~25 seconds

Green + blue / Green + yellow 

When successfully booted (on Android) 

Reboot 

From the 'Admin' menu

-

Restore defaults

Long-press Hold key for ~15 seconds

Flashes yellow once after release